Communicable Disease Prevention
We aim to provide a safe and healthy environment for both our patients and our team.
The following guideline has been developed in accordance with the practitioner’s governing bodies and WorkSafe BC.
Self assessment – The day prior to your appointment you will receive a questionnaire by email that must be completed and submitted back prior to your appointment. If you answer yes to any signs of communicable disease, please call the clinic and we will reschedule the appointment for another date. Currently, we are relaxing our cancellation policy for the unforeseen future.
Personal Protective Equipment – We ask that you wear a mask when you enter the clinic and when you exit the treatment room. Upon entering the treatment room, your therapist will have a discussion regarding the use of masks during treatment. We will support your request for PPE to be worn by either individual.
Physical Distancing – The clinic has taken all precautionary measures to minimize the risk of viral transmission, however due to the nature of massage therapy, acupuncture and chiropractic care means that physical distancing is not possible. At the clinic, patients will be required to wait outside as our waiting room is closed. Your therapist will either come outside to bring you into the clinic or you will receive a call or text when it is time to enter. We ask that you arrive unaccompanied unless you or the patient requires assistance.
Hand Hygiene – Patients are required to wash their hands with alcohol-based hand sanitizer upon entering and leaving the clinic, and before touching doors.
Face Touching Avoidance – Facial tissue is available in every treatment room for your use. Communicable Disease can be spread by touch if a person has used their hand to cover a cough or a sneeze, so it is important to avoid touching your eyes, mouth, and nose.
Enhanced Cleaning – We have implemented a cleaning protocol for all common areas and surfaces within the clinic. All frequent touch points such as candy and magazines have been removed and the water cooler is unavailable.
We ask that you respect the guidance of our team. Following all instructions will ensure a safe and enjoyable experience for everyone.
Thank you for your patience and understanding.
Alliance Massage Therapy, Acupuncture and Chiropractic Team
